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POLICY ON THE PROTECTION OF PERSONAL INFORMATION

MYUUU FZCO (hereinafter referred to as the “Company”) respects the privacy of our customers, potential customers, users of our Website (as defined below), individuals associated with suppliers, business partners, service providers or other types of third parties we engage, retain or interface with during operation  (hereinafter referred to as “You” or “Principals”) and ensures the proper handling of personal information regarding Principals. The Company handles your personal information in accordance with the Personal Information Protection Law. The policy regarding the acquisition and use of personal information at the Company is as follows.

In addition, the Company has a necessary and appropriate safety management system to prevent the leakage and loss of personal information of Principals. the Company implements necessary and appropriate education and supervision for our employees, vendors and others so that personal information can be safely managed.

1. Name, address and name of representative of Company handling personal information

COMPANY NAME: MYUUU FZCO

ADDRESS: Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates

OFFICER: TOGO MUROYA

FOUNDED: February 16th, 2023

2. Website

“Website” means the website found at: https://terra-rium.com

3. Collection and use of personal information

We may collect personal information about you directly from you or indirectly from third parties.  

a. Personal information of customers

The Company may collect personal information about customers, including the customer’s name, address (business and personal), e-mail address, telephone numbers (business and personal), job title, role, purchase history.

The Company will collect the personal information of customers to the extent necessary to achieve the purpose of use, and with lawful and fair means.

The Companywill use the personal information of customers for the following purposes:

  • sending you goods purchased from us
  • supplying services purchased from us
  • performance of an agreement with you we have in place, including collecting payments from you, sending invoices, statements and payment reminders;
  • sending you non-marketing commercial communications
  • sending you marketing communications (including our email newsletter) relating to our products or services, if you have requested them

b. Personal information of potential customers

The Company may collect personal information about potential customers, including the potential customer’s name, address (business and personal), e-mail address and telephone numbers (business and personal).

The Company will collect the personal information of potential customers to the extent necessary to achieve the purpose of use, and with lawful and fair means.

The Company will use the personal information of potential customers for the following purposes:

  • sending you marketing communications (including our email newsletter) relating to our products or services, if you have requested them;

c. Personal information of consumers (including participants in promotional events)

The Company may collect personal information about consumers, including the potential customer’s name,   address (business and personal) , e-mail address  and telephone number (personal) .

The Company will collect the personal information of consumers to the extent necessary to achieve the purpose of use, and with lawful and fair means.

The Company will use the personal information of consumers for the following purposes:

  • organization of promotional events
  • sending marketing communications (including our email newsletter) relating to our products or services, if you have requested them;

d. Personal information of users of the Website

When you use the Website, we will collect personal information about you (such as   cookies, IP address, geographical location, browser type and version, operating system and information about your visits to and use of our Website).  

The Company will collect the personal information of users of the Website to the extent necessary to achieve the purpose of use, and with lawful and fair means.

The Companywill use the personal information of Users for the following purposes:

  • administering the Website;
  • personalising the Website; and
  • enabling your use of the services available on our Website.

e. Individuals associated with suppliers, business partners, service providers or other types of third parties we engage, retain or interface with during operation

The Company may process personal information about individuals associated with suppliers, business partners, service providers or other types of third parties we engage, retain or interface with during operation, including the individual’s name, postal and e-mail address, telephone numbers (fixed and mobile), job title, role, bank account and other payment information.

The Company will process the personal information of the individuals to the extent necessary to achieve the purpose of use, and with lawful and fair means.

The Company will process the personal information of the individuals for the following purposes:

  • managing third parties we work with
  • to perform our contractual obligations towards you or to take pre-contractual steps
  • organization of tenders
  • managing our IT facilities
  • making payment, billing and invoicing

f. Personal information of Principals for internal business purposes

The Company will also use Principals’ personal information for its internal business purposes such as:

  • record keeping, statistical analysis, internal reporting and research purposes;
  • to respond to your inquries and to investigate any complaints you make;
  • to provide evidence in any disputes or anticipated disputes between you and us;
  • for the detection and prevention of fraud, manual (non-automated) credit checking, other criminal offences and for risk management purposes;
  • for business and disaster recovery (e.g. to create back-ups);
  • to ensure network and information security;
  • to host, maintain and otherwise support the operation of our websites, including to customise various aspects of our websites to improve your experience;
  • for document and data retention/storage;
  • to protect the rights, property, and/or safety of the Company, any of its Affiliates, its personnel and others; and
  • to ensure the quality of the services we provide to our customers and other Principals.

We may be required to process your personal information to comply with our legal requirements, to enable us to fulfil the terms of any contract that we have with or in preparation of us entering into a contract with you.

4. Who we may disclose personal information to  

We may share personal information of customers, potential customers, consumers, users of the Website and individuals associated with suppliers, business partners, service providers or other types of third parties we engage, retain or interface with during operation, with:

  • Company’s affiliates, the complete list of which can be found at the attachment to this policy:
    • in order to provide the products and/or services or information (if any) that you have requested;
    • for the purposes of IT support and maintenance;
    • for internal governance and administration purposes;
    • if you consent to us doing so (e.g. when you give us consent for marketing communications with Affiliates); or
    • to comply with our legal or regulatory obligations
  • third parties to carry out certain activities on our behalf that involve the processing of your personal information, for example, for the following purposes:
    • delivery of our products (in the case of customers and where applicable, consumers) (e.g. couriers);
    • marketing and advertising services (where you have requested marketing communications) (e.g. marketing agencies, interactive agencies, e-mailing solution providers);
    • our Website (in the case of users of the Website) (e.g. hosting and maintaining our websites); and
    • IT services and solutions (e.g. providing data storage, assisting us with database management).
  • our professional advisors (including accountants and lawyers) that assist us in carrying out our activities;
  • police and other law enforcement agencies in connection with the prevention and detection of crime and
  • third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation or instructions of a regulatory body (including in connection with a court order), or in order to enforce or apply the terms of any agreements we have with or otherwise concerning you (including agreements between you and us) or to protect our rights, property or safety of our clients, employees or other third parties.

We may also disclose personal information of consumers, customers, potential customers and users of the Website to other third parties, for example:

  • in the event that we sell or buy any business or assets, in which case we will disclose your personal information to the prospective seller or buyer of such business or assets;
  • if we or substantially all of our assets are acquired by a third party (or are subject to a reorganisation within our corporate group), personal information held by us will be one of the transferred assets; and
  • if we are under a duty to disclose or share your personal information in order to comply with any legal obligation.

5. Joint use of personal information

We may jointly use your personal information as follows:

Joint use with our affiliates :

a. Data items that will be jointly used

  • Customers’ personal information:
    • contact information such as name, address or phone number
    • profile information such as job title, organization you belongs to
    • any other personal information necessary for the purpose of use in chapter 3
  • Potential customers’ personal information:
    • contact information such as name, address or phone number
    • profile information such as job title, organization you belongs to
    • any other personal information necessary for the purpose of use in chapter 3
  • Consumer’s personal information:
    • contact information such as name, address or phone number
    • any other personal information necessary for the purpose of use in chapter 3
  • Personal information of users of the Website:
    • any information collected automatically when you use our Website or services (IP address, geographical location, browser type and version, operating system and information about your visits to and use of our Website, etc.)
    • any other personal information necessary for the purpose of use in chapter 3
  • Personal information of individuals associated with suppliers, business partners, service providers or other types of third parties we engage, retain or interface with during operation:
    • contact information such as name, postal and e-mail address, telephone numbers (fixed and mobile)
    • bank account and other payment information
    • any other personal information necessary for the purpose of use in chapter 3

b. Scope of the persons who jointly use the personal information

  • The Company

c. Purposes of use

  • The relevant purposes stated in Chapter 3.

d. Name of the parties who is responsible to manage the personal information

6. Provision of personal information to third parties

Save as otherwise expressly stated in this policy, the Company will not provide the personal information of Principals to any third party except in the following cases.

In addition, where the Company provides the personal information of Principals to a third party if any of the cases stated below or elsewhere in this policy applies, the Company will use reasonable commercial efforts to ensure that the third party handles the personal information appropriately:

  • The case where prior consent is obtained from the Principal regarding the provision of personal information
  • The case of entrusting the handling of personal information within the scope necessary to achieve the purpose of use of personal information
    (In this case, the Company will only provide the third party with the information necessary to achieve the purpose of use of the personal information.)
  • The case of sharing the personal information of Principals with a third party under conditions that comply with the Personal Information Protection Law
  • In cases where the personal information can be provided to a third party without the prior consent of the Principals under the Personal Information Protection Law, if it meets the conditions stipulated and other cases permitted by the Personal Information Protection Law

7. Inquiries regarding personal information, requests for disclosure, etc.

The contact points for requests / inquiries regarding Principals’ personal information, safety management measures to protect such personal information, complaints, notification of purpose of use, disclosure, correction, addition, deletion, suspension / deletion of use and suspension of provision to third parties are as follows.

I suggest using the Terrarium's contact form instead of e-mail.

Regarding requesting notification, disclosure, correction, addition, deletion, suspension / deletion of use and suspension of third-party provision, the Company will ask you to submit our designated application form. The application form will be mailed or faxed to you after you have contacted the above contact. Upon receipt of the duly completed application form, and upon confirmation by the Company of your identity or that you are a duly authorized person to make a request under this section, the Company will disclose the requested information in accordance with the conditions stipulated by the Personal Information Protection Law.

* For identity verification, the Company may require you to mail a copy of something that can prove your identity (Driver license card, insurance card, etc.) to the Company.

* the Company will require payment of 1,000 yen as an actual fee for complying with any requests regarding the disclosure of personal information. the Company asks that you enclose a postage stamp of the above amount when you mail the application form. If it is not enclosed, the Company will not respond to your disclosure request.

8. Regarding the Use of Cookies

When you use and access our services on our Website, you agree that the Company and its service providers may place a number of cookie files in your web browser.

□ What does "Cookie" mean?

"Cookie" is a mechanism that saves usage history and input contents as files on your computer when you use a web page. The next time you visit the same page, the "Cookie" information is used to identify you and the publisher can change the information displayed depending on each customer.

the Company does not collect information that identifies you personally through a "Cookie".

□ Purpose of using "Cookies"

the Company will use cookies for the following purposes as set out in this Policy, including without limitation:

  • To enhance the information posted on the Website and make it more convenient for consumers
  • To check traffic data such as the number of users and the number of visits to the Website and usage statistics of our services
  • To provide analytics
  • To display appropriate advertisements on third-party sites based on the content of interest and usage

* Since the Company entrusts advertisement distribution to third parties (Yahoo! JAPAN, Google, etc.), these third

party may refer to our cookies.

□ Regarding deletion of "Cookie"

If you would like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features of the Website, you may not be able to store your preferences, and some of our pages might not display properly.

9. Third Party Links

The Website may include links to third-party websites, plug-ins and applications, including but not limited to the websites of third-party payment service providers. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for how they handle your personal information. When you leave our Website, we encourage you to read the privacy notice of every website you visit.

10. International Transfer

The personal information of users of our Website may be stored or processed in countries where we (or the third parties to whom we disclose the personal information to in accordance with this privacy policy) have facilities or service providers.  By using our Website or giving a consent (in case required by the applicable data privacy law), you consent to the transfer of your personal information outside your country of residence, including Japan, to Singapore and the United States of America and such other specified countries where the Company’s affiliates may be located, which may have different data protection laws from your country of residence.  the Companymay transfer your personal information to a foreign country to use it jointly with the Company’s affiliates that is located outside of Japan pursuant to Section 6 of this policy, or to provide it to a third party who carries out certain activities in a foreign country on our behalf. We will provide your personal information to theCompany’s affiliates or such third party in accordance with the Personal Information Protection Law and only when we have a reasonable assurance that such third party will take appropriate contractual and other measures to protect your personal information provided to it.

11. Use of Site by Minors

The Website is not intended for individuals under the age of 18, and we require that such individuals not provide personal information through the Website.  For consumers under the age of 18, their parents or guardians may register under the Program and use the Website on their behalves.

12. Revision of this Privacy Policy (Handling of Personal Information)

The Companymay revise the "Policy on the Protection of Personal Information " from time to time. The revised “Policy on the Protection of Personal Information” will be posted on this site, so please check back regularly.

MYUUU FZCO.

February 16th, 2023

Company’s affiliates